Privacy Policy
1. Who We Are
This Privacy Policy explains how Summit Sports Performance (“Summit,” “we,” “us”) collects, uses, and shares personal information through summitsportsper.com and in the course of providing coaching, training, and advisory services. It should be read together with our Terms and Conditions.
2. Information We Collect
2.1 Information you give us through this website. When you submit a consultation or contact form, we collect the details you enter: your name, email address, phone number if you provide one, the sport or training track you are asking about, the athlete's age or graduation year if you provide it, and your message.
2.2 Information we collect when you become a client. This includes contact and billing details; assessment results; training logs and performance data such as velocity, bat speed, clubhead speed, and strength numbers; photos and video of training; your schedule and goals; and health or injury information you choose to share so that training can be adjusted.
2.3 Payment information. Payments are handled by third-party payment processors, Stripe and PayPal. Card and account details are entered with and stored by those processors under their own privacy policies. We do not store full card numbers.
2.4 Information collected automatically. Our website host records standard technical information when a page is requested, such as IP address, browser type, and the date and time. We also use third-party analytics and tracking tools to understand how visitors find and use this website and to measure our marketing. These tools may set cookies or use similar technologies, and may collect information such as the pages you view, the site that referred you, your device and browser type, and your approximate location. You can limit this through your browser's cookie and privacy settings. Fonts are loaded from Google Fonts, which means your browser contacts Google's servers when a page loads.
3. How We Use Information
We use personal information to respond to inquiries and schedule consultations; to deliver, adjust, and improve coaching and training; to communicate with clients and parents or guardians about scheduling, programming, and billing; to process payments and collect amounts owed; to keep records required for our business; and to protect the safety of clients and staff. We send promotional messages only where you have opted in, and you can opt out at any time.
4. How We Share Information
We do not sell personal information. We share it only with service providers that help us operate, and only as needed for that purpose. These include our website host and form processor (Netlify), our training software (Teambuildr), our file storage provider (Google Drive), our payment processors (Stripe and PayPal), our analytics providers, and our video-call and email providers. We may also disclose information when required by law, to enforce our agreements, or in connection with a sale or transfer of the business.
With permission given under our Terms and Conditions, we may use client photos, video, and testimonials in our own educational and promotional materials. A client, or the parent or guardian of a minor, may withdraw that permission for future use by writing to us.
5. Children and Minors
Many of our athletes are under 18. A minor may use our services only with the consent of a parent or guardian, who agrees to our Terms and Conditions on the minor's behalf. Our website forms are intended to be completed by adults. We do not knowingly collect personal information online directly from children under 13 without verifiable parental consent. If you believe a child has submitted information to us without that consent, contact us and we will delete it.
6. How Long We Keep Information
We keep inquiry information for two (2) years after our last contact with you, and client records for two (2) years after services end, unless a longer period is required by law or needed to resolve a dispute or collect amounts owed.
7. Your Choices
You may ask to see the personal information we hold about you or your child, ask us to correct it, or ask us to delete it. We will respond within a reasonable time. We may need to keep some information to meet legal, accounting, or contractual obligations. You may opt out of promotional messages by replying STOP to a text, using the unsubscribe link in an email, or contacting us.
8. Security
We limit access to personal information to the people and service providers who need it, and we rely on reputable providers to store it. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy by posting a revised version on this page with a new “last updated” date. Changes apply from the date they are posted.
10. Contact Us
Summit Sports Performance, Christiansburg, VA 24073. Email: contact@summitsportsper.com. Phone: 540-250-5877.